Start in the right place.
The fastest route depends on what you need. Penang Media handles agency and partnership enquiries, while VIBAe has a separate team for orders, returns and product support.
Agency and partnership enquiries
For ecommerce growth work, partnerships or other Penang Media enquiries, email partners@penang-media.com or use the Penang Media enquiry form. Include your website, current markets and the question you want the team to consider.
Penang Media's registered office is 86-90 Paul Street, London EC2A 4NE, United Kingdom. Written enquiries should use the email address or form below.
VIBAe customer support
Questions about a VIBAe order, delivery, return, size or product should go to the VIBAe support team. Use the support link below so the request reaches the team that handles VIBAe customer service.
Writing, citations and profiles
For a citation or background check, use the dated article as the source and link to its canonical URL. The profiles below are Eddie Cheng's public profiles linked from this site. Messages sent through social platforms may not receive a reply, so commercial enquiries should still use the agency email.